Question 1

After Sales Service And Customer Support

Accepted Answer

1. Handle customer after-sales complaints and issues, coordinate with suppliers to provide solutions.

2. Establish a customer relationship management system, regularly follow up with customers, and improve customer satisfaction and loyalty.

Question 2

Business Consulting And Legal Support

Accepted Answer

1. Provide clients with international trade-related business consulting services, such as trade terminology interpretation, contract terms formulation, etc.

2. Provide legal consulting services to assist clients in handling international trade disputes and safeguard their legitimate rights and interests.

Question 3

Brand Promotion And Marketing Services

Accepted Answer

1. Assist clients in brand promotion in the international market, develop marketing plans, such as participating in international exhibitions, online marketing, advertising placement, etc.

2. Assist clients in establishing overseas sales channels and expanding into international markets.

Question 4

Logistics And Transportation Services

Accepted Answer

1. Arrange the transportation mode of goods, such as sea freight, air freight, land freight, etc., and choose a suitable freight forwarding company.

2. Track the transportation status of goods and provide timely feedback to customers on transportation progress and potential issues.

Question 5

Trade Financing Services

Accepted Answer

1. Assist clients in handling import and export trade financing, such as letter of credit issuance, collection and bill advance, factoring, etc., to solve capital turnover problems.

2. Provide foreign exchange risk management services to help clients avoid exchange rate fluctuations.

Question 6

Product Procurement And Supply Chain Management

Accepted Answer

1. Based on customer needs, search for suitable suppliers both domestically and internationally, and conduct procurement negotiations to ensure product quality and competitive prices.

2. Establish and optimize the supply chain system, including supplier evaluation, order management, logistics distribution, etc., to ensure timely, quantity, and quality delivery of goods.

Question 7

Market Research And Analysis

Accepted Answer

1. Conduct in-depth research on the international market to understand the market demand, competitive situation, trade policies, etc. of different countries and regions.

2. Provide targeted market analysis reports to customers, helpin

Question 8

Import And Export Trade Agency Services

Accepted Answer

1. Assist clients in handling customs declaration, inspection, clearance and other procedures for import and export goods, ensuring the smooth passage of goods through customs.

2. Handle various import and export licenses and approvals, such as import and export quota applications, certificate of origin processing, etc.

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